Frequently Asked Questions

If you can’t find your question here, please email us.

Design

As web designers we found that most clients do not want to spend hundreds of hours and many months building a website so we created designs to make the process easier. Our pre-made templates helps us get the job completed faster and provide a new website for your business quicker and easier.

The Business Card Websites are just as they are called. It is your online business card with complete information all on one page. 

The website designs are structured in the best layout for web and mobile devices.  You can change colors, photos and content but the layout remains the same. There is no menu or interior pages except for the Privacy Policy and Accessibility Statement. 

Once we receive the website request questionairre, we will verify your identity via email and when confirmed in one week you will receive a special link to view your website. We can also setup a call to go over the changes and specifics if needed.

On our website request questionnaire we have pre-written content for you to choose the best words to describe your business.  We also create additional content to be used for SEO. 

If you would like more than one page or have more content, we suggest the Medium Build that will give you up to 2-5 pages.

Yes, you can use your own images as long as they are legally yours .  We discourage using any images found on an internet search.  We also have a library of stock images to choose from and are included in all packages. 

Modern websites have a similar look that allows mobile scalability. We have created different types of layouts and when changed with your logo, colors, icons and more your website will have a unique look.  We also may make other suggestions if we think there is a better design for your company.  We are always creating new designs to add to our collection. 

You can choose any design you like and we can adjust it for your trade or industry.

Account

You can purchase your domain directly from us.

Your investment includes hosting on a secure server with monthly malware checks, backend updates, backups, security checks and depending on your plan updates to your content.

You can cancel your subscription with our quick cancellation form.

Your subscription starts the day your website is launched.  You will be billed monthly or yearly on that day. If you cancel your subscription, your website will no longer be live after your renewal day or date. 

Yes, you will have access to your website since it is your intellectual property.  You can make edits, but we highly suggest that edits be completed by our skilled web team. 

You will be mailed all your login credentials after launch and first payment.  You can also use the customer login button on this website.

If your website happens to have issues or crash, we will fix it for you.  However, if we find that the error is from edits with another designer or self edits there will be a service fee. 

Once your website is launched, monthly fees will be deducted from your account.

We design the websites with the ability to develop other pages quickly.  If you want other pages, each page buildout may put you into a higher plan.

We have a website launch sign off document that will need to be executed so we can sign the website over to you as your property. 

Search Engine Optimization

We will design your website and content with SEO in mind.  Our Business Card and Medium build comes with initial onsite SEO. 

Website Updates & Edits

You can purchase your domain directly from us.

Your investment includes hosting on a secure server with monthly malware checks, backend updates, backups, security checks and depending on your plan updates to your content.

You can cancel your subscription with our quick cancellation form.

Your subscription starts the day your website is launched.  You will be billed monthly or yearly on that day. If you cancel your subscription, your website will no longer be live after your renewal day or date. 

Yes, you will have access to your website since it is your intellectual property.  You can make edits, but we highly suggest that edits be completed by our skilled web team. 

If your website happens to have issues or crash, we will fix it for you.  However, if we find that the error is from edits with another designer or self edits there will be a service fee. 

Once your website is launched, monthly fees will be deducted from your account.